Privacy Policy

What Policy covers?

This Privacy Policy describes how we collect, use, and disclose information when you visit us.
It explains what information of yours will be collected by us when you access the Services.
How the information will be used.
How you can control the collection, correction, and/or deletion of information.
We commit to you that we will not knowingly use or share your information with anyone except as described in this Privacy Policy.

Please review this Privacy Policy carefully. By using our Services, you consent to the use and sharing of your personal information as described in this Privacy Policy.

In our Privacy Policy:

“User(s)”(hereinafter collectively referred to as “You”, “Your”, “User”), mean our user(s) who use our Services
“User Content” means all electronic data, text, messages, or other materials, including Personal Data of Users, submitted to the Service(s) by You in connection with Your use of the Service(s)
“Personal Data” means data relating to a living individual who is or can be identified either from the data or from the data in conjunction with other information that is in, or is likely to come into, the possession of the data controller (as defined under Applicable Data Protection Law).
“Applicable Data Protection Law” means EU Regulation 2016/679 (General Data Protection Regulation) and also where You are established in any other territory, which means data protection laws that are applicable in that territory.

Who we are?

A Website for an Architecture Firm & a platform to Inspire, Architects and Interior Designers and other design students and professionals through various Design Courses. Our website address is: www.thehashtagstudio.com

What personal data we collect and why we collect it?

Contact forms

Any information that you voluntarily submit via the forms on our website is purely used for administrative purposes like client and student database management, contacting client and any other subscribers, and giving credits for published content.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser to help spam detection.

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

The controller has integrated the component of Google Analytics on this website.

Google Analytics is a web analytics service. Web analysis is the gathering, collection, and analysis of data about the behavior of visitors to websites. Among other things, a web analysis service collects data on which a data subject has come to a website from (so-called referrers), which sub-pages of the website were accessed, or how often and for which period of time a sub-page was viewed. A web analysis is mainly used to optimize a website and for the cost-benefit analysis of Internet advertising.

E-Commerce store

We collect information about you during the checkout process in our store. While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping.
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order or other deliverables!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order.
Respond to your requests, including refunds and complaints.
Process payments and prevent fraud.
Set up your account for our store.
Comply with any legal obligations we have, such as calculating taxes.
Improve our store offerings.
Send you marketing messages, if you choose to receive them.

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.

We will also store comments or reviews if you choose to leave them.

Who on our team has access?

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds, and support you.

Security Logs

The IP address of visitors, user ID of logged-in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log-out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Who we share your data with?

We make sure that we share your information in limited circumstances, also when we do; we take all the necessary safeguards to protect your personal information.

We also share information with third parties who help us provide our orders and store services to you; for example –

Payments

We accept payments through PayPal and Razor Pay. When processing payments, some of your data will be passed to PayPal or Razor Pay including information required to process or supports the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy and the Razor Pay Privacy Policy for more details.

Employees

We may make your information available to our employees, that need to know the information to help us provide our Services or to process the information on our behalf.

Legal requirements

We provide your personal information if we are required to provide such information in response to a court order, or other applicable law or legal process.

To Prevent Fraud and protect rights.

When we have a good faith belief that the disclosure is necessary to prevent or respond to fraud, defend our websites against attacks, or protect the property and safety of The Hashtag Studio and users, or the public.

How long we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Security logs are retained for 60 days.

What rights you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the liberty to access, correct, or delete your personal data using your account settings and tools but there might be certain circumstances under which you won’t be able to do the same, you can reach out to us on mail at connect@thehashtagstudio.com

Where we send your data?

Our server or our service provider servers:

Your Personal Data and files are stored on our servers and the servers of companies we hire to provide services to us.

Your personal information may be transferred across national borders because we have servers located in Europe, USA and the companies we hire to help us run our business may be located in different countries around the world.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information against unauthorized access, use, alteration, or destruction, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we take reasonable measures to prevent your personal information from unauthorized access by monitoring our Services for potential vulnerabilities and attacks.

Note: If you do not agree with these practices, please do not use the services, or otherwise provide us with your personal information.

Privacy of Children:

We recognize the importance of children's safety and privacy. We do not request, or knowingly collect, any personally identifiable information from children under the age of 18. The Hashtag Studio is very sensitive to privacy issues regarding children. By visiting this Site or signing up or logging in you are claiming yourself to be 18 years of age or above.

If you believe that any child under the age of 18 has posted any personal information anywhere on our website, please contact us immediately at connect@thehashtagstudio.com and provide as much information as you can to help us locate and delete the personal information.

If a parent or guardian becomes aware that his or her child or any other child under the age of 18 has provided us with personal information, he or she should write to us at connect@thehashtagstudio.com

Our GDPR Commitment:

We strive to deliver an incredible customer experience, earning the trust of hundreds of thousands of users globally. Protecting your sensitive information is a job for our dedicated data security team. That’s why we’ve taken every measure to comply with GDPR requirements. We are committed to GDPR compliance across our operations.

We will continue to make additional required operational changes resulting from the new legislation and will keep our clients, partners and regulatory authorities informed throughout this process.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Last updated on 25 May 2021